Updated on: 19/03/2021
Effective from: 20 /03/2021
By using the Website, you are accepting the practices described in this statement.
I. What kind of information do we collect and how do we use it?
When you visit the Website, we may collect information and statistics that contain your identifying information. The information collected may include information relating to your behaviour and navigation on the Website including but not limited to, traffic data, location data, IP address, weblogs and other communication data and the resources that you access. We also keep details of your computer (e.g. information about your browser, computer (e.g. your operating system and settings). In addition, please note that we may combine all information (including anonymous information) which we collect about you (including those from other of our affiliates websites) so that we can better understand, and in turn, provide you and other customers with more customised and better information, products and services, viewing recommendations and advertising.
If you subscribe to or ask for further information about the Website, we ask for your name, email address, postal address, and other relevant personal information. Personal information submitted in this way is added to our access control database, hosted by a third party hosting company, and to our customer databases at our and/or our affiliates’ premises. This information will be updated if you inform us of any changes.
If you are a subscriber (which may be you as an individual or an institution to which you are affiliated) (including a subscriber on a trial basis), your personal information will be used to enable us to verify that you are a subscriber and to deliver any restricted content on the Website to you.
If you sign up to receive newsletters and promotional offers, we will ask you for your email address and your name and this information will be added to our databases.
We may use information in our databases to send you information about us, our affiliates, our products and services, and our affiliates’ products and services that we think may be of interest to you electronically or otherwise.
We may contact you by email to request that you provide feedback by completing surveys on your user experience of the Website and its content. Completion of these surveys is not compulsory. Any feedback will be used for internal TAY Group purposes only and will not be shared with third parties other than those affiliates, licensors and suppliers, which assist us in making the Website available to you.
We request personal information (such as your name, email address and other contact details) from you when you contact us with subscription management queries, technical problems, to comment on the Website, or when you ask for information about how to use the products and/or services made available on the Website. Personal information submitted by you via the “contact us” page will not be added to our customer databases and we request it simply so that we can respond to you about your query. Statistics regarding the types of queries submitted to us via the “contact us” page may be collated by us in aggregate form so that we can effectively monitor the Website and improve levels of service.
If you have asked for information or subscribed to restricted content on the Website in the past and no longer subscribe to such service and do not wish us to store information about you, please contact us and we will remove your details from our customer databases. We need to store information about current subscribers in order to fulfil our contractual requirements to you and grant you access to restricted content on the Website.
You may notify us either in writing or by telephone, fax or email that you object to being contacted or being contacted in a particular stated way. If you use more than one email address to communicate with us, please notify us of each email account you use.
II. When do we share information?
We do not sell your personal information to third parties.
We share your information within the TAY Group. We also share your information with our affiliates, licensors and suppliers, which assist us in making the Website available to you (e.g. our hosting supplier).
We publish many journals on behalf of learned societies. Where you subscribe to a journal, we may share your subscription details with the society for whom we publish the journal, which they may use to invite you to join the society, or for other conferences and events organised by or for the society.
Where we use third party tools, for example, Google Analytics, to assist us with the Website, these service providers may collect certain data from your visits to the Website including, for example, the web address of the page that you’re visiting, and your IP address. They may also set cookies on your browser or read cookies that are already there. Further information on how Google uses this data.
If we believe that your use of the Website is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the Website about you to third parties to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.
We may also disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply any agreements or licences with you; or to protect the rights, property, or safety of TAy, our employees, affiliates, licensors, suppliers, and/or our customers. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
If any part of our business (including those of our affiliates) is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers.
III. Interest based advertising
We may engage network providers to show you other products or services you may be interested in. To find out more about the identity of the advertising network provider(s) and/or how to opt-out of viewing the advert(s), please point the cursor of your mouse on the top right hand corner of the adverts(s) and left click.
While the third party advertisers may obtain your information via their advertising network solution, we do not provide any personally identifiable information to adverting network providers or third party advertisers.
Some of your personal information is stored at a data centre managed by our third party hosting company. The data centre managed by our third party hosting company is specifically designed to be physically secure and to admit authorised personnel only, who are contractually bound to keep all of our data confidential.
Access to our databases is only given on a ‘need to know basis’.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your information including personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access
V. Updating your details
If any of the information that you have provided to TAY changes e.g. if you change your e-mail address you may update your account details online on the Website or by contacting Customer Services on email@example.com.
VII. Governing law